#JR010445
whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.
Job Responsibilities:
The product manager is responsible for supporting the strategic vision and service ownership of a portfolio of security, and end user services. This role is an individual contributor role.
Responsibilities include but are not limited to:
Collaborate with key internal and external stakeholders to develop integrated product roadmap, including interdependencies across functions, for each product.
Stay abreast of technology and service offerings in the market, as an input for assessing market potential, viability, development, enhancement or retirement of Ensono's products
Develop new and/or enhance existing services to meet evolving client needs or to capitalize on new market offerings or vendor partnerships
Develop / Update product definition & design in collaboration with Sales, Finance, Operations & other Product leaders. including but not limited to
Manage the product life cycle - Periodically maintain all of the above through replacement and retirement of every product SKU.
Keep track of third-party license or resource usage in support of any vendor contract renewals and true ups
Meet regularly with vendor and applicable VARs to stay current on vendor solution and innovate new and better ways to leverage their solutions
Support periodic reporting on the financial and business performance of the Product portfolio
Educate the Sales teams on the product portfolio through prepared materials and live sessions
Assist presales team for client calls that require subject matter expertise
Support responses to RFPs and oral sales presentations
Maintain client insights - Regularly meet with Ensono technical delivery managers, client success managers, in addition to clients to collect insights and priorities
Skills
Product Management Skills: The candidate must have these essential skills to them product managers navigate the complexities of product development and ensure successful outcomes
Business Acumen: Aligning product strategy with business goals.
Critical Thinking: Analyzing situations and making informed decisions.
Data Analysis: Interpreting data to guide product decisions.
Research Skills: Conducting market and user research to inform product development.
Problem-Solving: Addressing challenges that arise during product development.
Prioritization: Deciding which features and tasks are most important.
Strategic Thinking: Seeing the bigger picture and planning accordingly.
Communication Skills: Effectively conveying ideas and collaborating with teams.
Customer Empathy: Understanding and addressing customer needs.
Technical skills : The candidate must have a foundational understanding of all and operational experience with some of the skills listed below:
Security
Security & Compliance frameworks - CIS, NIST, ISO 9001 etc.
Hybrid and cloud-native security controls
Identity & Access Management / Zero trust
Data security
Managed XDR, MDR, EDR
Security Information & Event Management
Network Security, Firewalls and Intrusion Prevention
Devce hardening (OS, network etc.)
Web Application Firewall
End User / Digital Workplace solutions
Microsoft M365
Microsoft O365 - Exchange, SharePoint, One Drive & Teams
Microsoft Power Platform
End User Device Management
End User Mobile Device Management, specifically InTune
End User Windows Device Security
Service Desk
IT Asset Management
Remote workplace technologies (VPN, Citrix,WVDI etc.)
End User Support
Shared
ITSM
Multi-tenancy architectures
API integration
Experience Level:-
5 +years of overall IT experience
Technical Key Skills(Mandatory Skills)
3+ years of Cyber security & compliance experience.
3+ years of End User Experience
2+ years of Product management, Product owner or Product analyst experience.
Good to have Skills
Strong multi-tasking abilities with an ability to wear many hats and shift focus/priorities throughout the day.
Self-motivated with a strong desire to learn quickly, multi-task, and work independently as well as part of a team
Excellent written and verbal communication skills
Desire to regularly transform and improve yourself
Shift Timing
1:30 PM to 10:30 PM
JR010445