#JR011913
her it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.
Senior DB2 Systems Programmer
Position Summary
Provide premium DB2 system programming support and services to Ensono mainframe clients.
The successful candidate will perform mainframe DB2 database related system administration tasks and tuning to support our customers' DB2 environments. The individual will need to work with vendor personnel to achieve timely solutions of database problems. The individual will be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests.
The successful candidate will be called upon to perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance.
Key Areas of Focus for this Role
Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to Mainframe DB2 database and related products
Provide primary support for reported problems related to DB2 and related software products
Provide support on 24 x 7 x 365 basis across multiple time zones.
Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.
Provide primary support for reported problems related to DB2 tables spaces
Communicate to both customer and management the status of issues at intervals during resolution process.
Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer's disaster recovery plans.
Adhere to a schedule that efficiently manages resources and allows timely implementations.
Follow ITSM change control procedures
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
Bachelor's degree required and/or equivalent work experience.
8+ years of professional experience in DB2 for administration and systems programming support. CA and IBM tools for DB2 a plus
Experience in building new DB2 subsystem environment
Experience with configuring and managing DB2 in a parallel sysplex, DB2 Datasharing environments
Ability to develop innovation, strategies, processes, and best practices in software management
Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
Ability to review DB2 security to find potential risks
Experience with reorganization of application data
Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
Experience with supporting DB2 security requests
Support planned (disaster recovery) and unplanned (emergency) database recovery activities
Knowledgeable in best practices of software management, maintenance, and documentation
Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.
System programming knowledge of multiple Mainframe Database Management Systems is a bonus.
Other Qualifications
Self-motivated and able to work independently.
Demonstrated ability to respond quickly and effectively to support requests from multiple clients
Must be able to multi-task and work under short deadlines and in high pressure situations.
Excellent communication skills (written, verbal and presentations)
Ability to work as part of a team, as well as independently.
Experience in installation/upgrade/customization of DB2 subsystem & related ISV software products
SMPE Knowledge and experience
JR011913