Senior SAN Storage Engineer

consults on resource and skills required, process documentation creation, updates to guidelines, policies, change, and audit procedures

• Participates in troubleshooting efforts for storage issues and leads in major incidents, root cause analysis, and performance analysis and tuning

• ITIL-compliant champion for incident, request, change, and with particular focus on problem management

• Partner with monitoring team to develop new event and performance monitors/alerts and analysis as needed for new and/or existing systems

• Participate in the modernization and automation of storage infrastructure

• Deployment of new SAN/Switch infrastructure

• Maintain accurate CMDB

• Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise

Assist and provide technical input to Ensono storage solution architect and others on the complex solution design, configuration, integration, and installation of new services

Supervisory Responsibilities:

This position does not have direct reports but may mentor less experienced associates in the role.

Qualifications:

Requires a minimum of 10 years of related experience with a Bachelor degree; or 8 years and a Masters degree; or a PhD with 5 years experience; or equivalent work experience.

Platforms experience desired:

Hitachi Storage, EMC, NetApp, IBM, Pure, Brocade

Other skills desired:

Python, Ansible, Netapp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewalls.

Working Conditions:

• Office environment.

• Travel as required.

JR010531