Senior Systems Engineer - Backup

f shift to other members of the team. Maintaining diligence around ITSM process and providing detailed documentation of operational procedures are paramount in this role.

Major Duties and Responsibilities:

• Provide exceptional backup services, prioritizing simplicity and enhancing the customer experience.

• Administer TSM and Cobalt Iron in a mixed environment of Unix, Linux and Windows servers.

• Build and deploy backup infrastructure, including managing backup repositories.

• Demonstrate exceptional troubleshooting skills for backup, tape, and storage issues.

• Proficiently manage critical issues within the backup infrastructure, liaising across multiple technical towers as appropriate.

• Work independently and actively coach and develop peers, as well as participate in on-call rotations as required.

• Possess in-depth knowledge of TSM and Cobalt Iron, both through command line and GUI interfaces.

• Drive appropriate engagement and response from key vendors to ensure service levels for this environment.

• Adhere to established company processes, including change management, incident management, and problem management.

• Utilize automation tools for efficient backup processes.

Preferred Qualifications:

Skills/Abilities and Knowledge:

• Proficiency in Unix/Linux and Windows operating systems.

• Demonstrate previous outcomes in script development and process improvement.

• Client engagement Ability to develop operational reports.

• Cross-technology experience and confidence, particularly in networking and OS.

• Experience in managing critical backup infrastructure at scale

Education:

• Bachelor's degree from a four-year College or University; or 5 to 8 years of related experience and/or training; or equivalent combination of education and experience.

Related Work Experience:

• Minimum 10 years of experience in TSM administration.

• Preferred 4 years of experience in Cobalt Iron administration.

• Minimum 10 years of experience in backup and recovery operations.

Working Conditions:

• Office environment.

• Travel as required.

JR010533