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Call Center Representative- Boston Logan Airport

Enterprise Mobility

3.3

(31)

Boston, MA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #521442

    Position summary

    aining and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch. Qualified candidates must demonstrate honesty and integrity and remain committed to excellent performance while being driven and self motivated and supports diversity and contributes to an inclusive work environment.

    The pay for this position starts at $19.00 / hour.

    This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

    We offer:

    • Paid time off

    • Consistent full time 40 hour per week schedule

    • Employee discount

    • Retirement savings plan including 401k with matching profit sharing

    • Health Insurance

    • Life Insurance

    • Dental Insurance

    • Vision Insurance

    • Training and development

    Schedule Available is:

    • Sunday- Thursday: 12:00pm-9:00pm

    • Tuesday - Saturday: 10:00a-7:00p

    Responsibilities

    • Answer incoming customer inquiries via email for all three brands (Enterprise, National, and Alamo)

    • Responsible for logging and organizing items in the Lost and Found

    • Provide daily follow up with QSPs.

    • Responsible for working with customers with overdue rentals.

    • Provide assistance with Incomplete Rentals and Returns

    • Perform miscellaneous and backup duties job-related duties as assigned.

    • Seek to improve job performance through self-assessment, skill development, training and goal setting.

    • Maintain a regular and reliable level of attendance and punctuality.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age
    • Must have a High School Diploma or GED
    • Must currently have a valid US driver's license
    • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 5 years
    • Must have at least 6 months of prior customer service experience
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.