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Car Sales Customer Service Representative

Enterprise Mobility

3.3

(31)

Shreveport, LA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #530263

    Position summary

    lan

    • Extended Health Benefits (Medical, Prescription Drug, Dental, and Vision)

    • Life Insurance

    • Training and development

    Schedule Available: Monday - Friday 11:30am- 7:30pm

    Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

    Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

    Responsibilities

    • Answer phones during peak times at the dealership

    • Assist Sales Consultants in collecting Information/stipulations needed for funding prior to sending to Shared Services for funding submission.

    • Work with customers to support the vehicle trade-in process.

    • Respond to customer inquiries related to financing, warranties or other customer service issues

    • Organize and ensure accuracy and completion of all paperwork for each customer transaction

    • Scan and upload all digital sales to Shared Services and FedEx Paper Sales to Shared Services

    • Complete and send DMV paperwork

    • Work with Shared Services to provide documentation or follow up that they may need to process the sale

    • Accounts payable and receivable support

    • Assist with ECOA (Equal Credit Opportunity Act) File review

    • Understand and comply with federal, state and local regulations that affect used-vehicle and finance departments

    • Maintain files for the dealershipand tag and title follow up for current dealership inventory

    • Perform miscellaneous administrative job-related duties as assigned

    • Assist with End of Month and other reports

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Must have a minimum of 1 year of customer service experience
    • Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 5 years
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.