#514254
efficient and timely rental and return experience.
This position pays $18.50 / hour and is located at the Rochester International Airport (ROC)- 1200 Brooks Ave- Roch. Airport, Rochester, NY 14624.
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule Available:
Monday: 10:00am to 7:00pm
Tuesday: 10:00am to 7:00pm
Wednesday: 10:00am to 7:00pm
Thursday: 10:00am to 7:00pm
Friday: 10:00am to 7:00pm
Saturday: OFF
Sunday: OFF
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications