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Customer Service Agent - Exit Booth

Enterprise Mobility

3.3

(31)

Richmond, VA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #512752

    Position summary

    comprehensive benefits package including:

    • Paid Time Off, starting with 12 days off your first year

    • Health, Dental, Vision insurance; Life Insurance; Prescription coverage

    • Employee discounts on car rentals, car purchases and much more!

    • 401(k) retirement plan with company match and profit sharing

    • Training and development

    Must be able to work the following schedule:

    • Friday 6:00am-4:30pm, Saturday - Monday: 2:30pm-1:00am

    Responsibilities

    We are hiring now for immediate openings. Responsibilities include:

    • Prepare all rental documents accurately and completely

    • Verify car information and VIN number for security and car control

    • Provide additional service to Emerald Aisle members by offering our refueling option

    • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

    • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers

    • Provide all customers with undivided attention while assisting them at the exit booth

    • Make eye contact and greet all customers; thank customer at the conclusion of all transactions

    • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

    • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • Must have a minimum of 6 months of customer service experience in a fast-paced environment
    • Must have reliable transportation to and from work
    • Must have a valid driver's license with no more than 2 convicted moving violations/speeding tickets in the past 3 years (total points on driving record cannot exceed 8 points)
    • No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Must be able to work the following schedule:
      • Friday 6:00am-4:30pm, Saturday - Monday: 2:30pm-1:00am

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.