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Customer Service Representative - Hilton Head Airport

Enterprise Mobility

3.3

(31)

Hilton Head Island, SC

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #519725

    Position summary

    rental and return experience.

    This position pays $18.20 / hour plus potential bonuses and is located at the Hilton Head Airport: 120 Beach City Rd Hilton Head Island, SC 29926. There are multiple schedules available, please apply and a recruiter will discuss the schedules during the interview process.

    We offer:

    • Paid time off

    • Consistent full time 40 hour per week schedule

    • Employee discount

    • Retirement savings plan including 401k with matching profit sharing

    • Health Insurance

    • Life Insurance

    • Dental Insurance

    • Vision Insurance

    • Training and development

    Full-time schedules of 40 hours / week are available Sunday through Saturday. At least 1 weekend day is required.

    Responsibilities

    • Meet and greet customers in a professional, friendly, and timely manner

    • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

    • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

    • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

    • Place outgoing calls for callback management, and miscellaneous calls as assigned

    • Assist to assess condition of rental upon return

    • Notify Management of any known customer problems

    • Notify Management of any known vehicle problems and any required vehicle maintenance

    • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must have a minimum of 1 year prior customer service retail or administrative support experience
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 5 years
    • Must be at least 18 years of age
    • High School Diploma or G.E.D. required

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.