Enterprise Mobility

3.3

Hanover, MD

61% say women are treated fairly and equally to men

65% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.

Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts

We make a point to hire locally and ensure our employees reflect the communities in which we do business.

#522703

nce bonus for service and sales.

Any hours worked between 10PM-7AM are eligible for $1.00 shift differential.

We offer:

Schedules:

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
Advise and review rental charges; and provide an accurate receipt to the customer.
Provide information in a professional and courteous manner regarding transportation to the airport terminal.
Thank customers using the prescribed dialogue.
Inquire about service, satisfaction and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Use of proper statement to determine if vehicle is being returned with full tank of gas.
Complete a service alert for any mechanical and or body damage communicated by the customers.
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Keep lot organized for ease of access and traffic flow.
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service experience in the last 5 years, preferably in a retail or restaurant setting
Must have a valid US driver's license for at least 1 year
Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI's or DWI's on driving record in the last 3 years) employment reference, education and social security.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the shift/schedules
- Thursday - Monday 4:00 AM to 12:30 PM (Off Tuesday and Wednesday)
- Sunday - Thursday 12:00 PM to 8:30 PM (Off Friday and Saturday