Daytime Customer Service Greeter - DFW Airport

uring all aspects of the rental car process as it applies to this position. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply

• Welcome members to the facility when they exit the bus or arrive on the lot

• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

• Assist members with questions and concerns to minimize counter visits

• Communicate customer service issues to management

• Ensure that hangtag information is completed correctly

• Maintain clean low mileage fleet mix requirements

• Maintain Emerald Aisle for cleanliness

• Thank member for their business

• Provide upgraded vehicles on request

• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be available to work one the following schedules as part of an operational shift bid including weekends, nights and holidays: Thursday-Saturday 9:00am-5:00pm, Sunday, 1:00-9:00pm, and Monday 9:00am-5:00pm