Exit Booth Agent

is a Union position. Schedule based on a shift bid. Must have open availability (apart from religious observances, must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)****

We offer:

• Paid time off

• Employee rental car discounts

• Retirement savings plan including 401k

• Health Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• Training and development

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely

• Verify car information and VIN number for security and car control

• Provide additional service to Emerald Aisle members by offering our refueling option

• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers

• Provide all customers with undivided attention while assisting them at the exit booth

• Make eye contact and greet all customers; thank customer at the conclusion of all transactions

• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Must have a minimum of 1 year of customer service and/or sales experience in retail, guest services, hospitality or administrative support.
• Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to work any shift shift/hours (open to any days of the week); this schedule is determined on a shift bid & includes nights and weekends.