Exit Booth Agent - Sky Harbor Airport - Full Time

01k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!****

Job location: Sky Harbor Airport Rental Car Center

Responsibilities

• Prepare all rental documents accurately and completely

• Verify car information and VIN number for security and car control

• Provide additional service to Emerald Aisle members by offering our refueling option

• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers

• Provide all customers with undivided attention while assisting them at the exit booth

• Make eye contact and greet all customers; thank customer at the conclusion of all transactions

• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have at least 1 year of face to face customer service experience within the last 5 years
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must not have interviewed with Enterprise for a customer service position at Sky Harbor in the last 12 months