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Full-Time Customer Service Agent | LaGuardia Airport (LGA)

Enterprise Mobility

3.3

(31)

East Elmhurst, NY

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #524440

    Position summary

    The schedule available is:

    Sunday: 5:45am - 3:30pm

    Monday: 5:45am - 3:30pm

    Tuesday: 5:45am - 3:30pm

    Wednesday: OFF

    Thursday: OFF

    Friday: 5:45am - 3:30pm

    Saturday: 5:45am - 3:30pm

    We offer:

    • Paid time off

    • Employee rental car discounts

    • Retirement savings plan including 401k with matching profit sharing

    • Health Insurance

    • Life Insurance

    • Dental Insurance

    • Vision Insurance

    • Training and development

    Responsibilities

    We are hiring now for immediate openings. Responsibilities include:

    • Greets and answers customer questions and provides assistance based on each customer's needs and requests.

    • Identifies and attends to the customer by name, verifies rental agreement and reservation.

    • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.

    • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.

    • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.

    • Provides all customers with undivided attention while assisting them.

    • Prepares all rental and return documents accurately and completely.

    • Offers all customers assistance with directions, maps, local area information and appropriate service information.

    • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.

    • Ensures that the return date and time on the rental agreement is accurate.

    • Reviews all charges at the time of vehicle return.

    • Assist to assess condition of rental upon return.

    • Prepares the Rental Agreement Folder with all required information.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old

    • High School Diploma or G.E.D. required

      • Some college preferred.

    • Must have a minimum of 1 year prior customer service retail or administrative support experience

    • The ability to operate a motor vehicle is a function of this position. Applicants must have a valid, unrestricted U.S. driver's license.

    • Must be able to read, write and speak English

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    • Apart from religious observation, must be able to work the following shift/schedule with applicable break:

      Sunday: 5:45am - 3:30pm

      Monday: 5:45am - 3:30pm

      Tuesday: 5:45am - 3:30pm

      Wednesday: OFF

      Thursday: OFF

      Friday: 5:45am - 3:30pm

      Saturday: 5:45am - 3:30pm

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.