Greeter- Detroit Airport

le program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $17 / hour

This position is located at Detroit Metro Airport (DTW) - 338 Lucas Dr. Detroit, MI 48242 (Romulus area)

We offer:

• Paid time off

• Employee rental car discounts

• Retirement savings plan including 401k

• Health Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• Training and development

Schedule:

• This will be a full time position.

• This position is a union environment and requires open availability, including mornings, afternoons, evenings, weekends and holidays to accomodate any schedule during a shift bid.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply

• Welcome members to the facility when they exit the bus or arrive on the lot

• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

• Assist members with questions and concerns to minimize counter visits

• Communicate customer service issues to management

• Ensure that hangtag information is completed correctly

• Maintain clean low mileage fleet mix requirements

• Maintain Emerald Aisle for cleanliness

• Thank member for their business

• Provide upgraded vehicles on request

• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers

• Seek to improve job performance through self-assessment, skill development, training and goal setting

• Maintain a regular and reliable level of attendance and punctuality

• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Minimum of 6 months customer service experience
• Must have a valid driver's license with no more than 2 moving violations within the last 3 years
• No drug or alcohol related convictions on driving record in the last 5 years
• Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing
• Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
• Must be able to work varying shifts, including morning, evenings, nights, weekends and holidays