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Part-Time Customer Assistant Representative | Long Island

Enterprise Mobility

3.3

(31)

Roslyn, NY

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #526183

    Position summary

    ilability on:

    Saturdays: 9:00am - 1:00pm

    flexible schedule available for remaining 21 hours/week

    Responsibilities

    • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

    • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

    • Advise and review rental charges; and provide an accurate receipt to the customer.

    • Inquire about service, satisfaction and document dissatisfaction.

    • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

    • Use of proper statement to determine if vehicle is being returned with full tank of gas.

    • Complete a service alert for any mechanical and or body damage communicated by the customers.

    • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

    • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

    • Keep lot organized for ease of access and traffic flow.

    • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.

    • Understand the damage loss report reporting procedure.

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old.
    • Must have two years college experience OR at least two years of customer service experience
    • Must have a high school diploma or GED
    • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
    • Must be able to read, write, and speak English
    • Apart from religious observation, you must be available to work:
      Saturday 9:00 AM - 1:00 PM

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.