Return Agent - PVD Airport

Enterprise Mobility

3.3

(31)

Warwick, RI

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.
  • #511500

    Position summary

    tic Benefits & Perks, which include:**

    • Generous Paid Time Off

    • Paid Holidays

    • Paid Volunteer Day

    • Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family

    • Retirement savings plan including 401k with matching profit sharing

    • Training and development

    • Education assistance

    • Medical & Prescription Coverage

    • Dental Coverage

    • Vision Coverage

    • Flexible Spending Accounts

    • Health Savings Accounts

    • Life Insurance

    • Long Term Disability

    • Employee Assistance Programs

    • PerkSpot Discounts

    • Travel Assistance

    Schedule 1:

    • Sunday-Thursday:12:00pm - 7:30pm, 30-minute lunch break

    • Friday/Saturday: OFF

    Schedule 2:

    • Thursday-Monday:4:00am - 12:30pm, 30-minute lunch break

    • Tuesday/Wednesday: OFF

    Schedule 3:

    • Tuesday-Saturday:4:00am - 12:30pm, 30-minute lunch break

    • Sunday/Monday: OFF

    Responsibilities

    We are hiring now for immediate openings. Responsibilities include:

    • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

    • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

    • Advise and review rental charges; and provide an accurate receipt to the customer.

    • Provide information in a professional and courteous manner regarding transportation to the airport terminal.

    • Thank customers using the prescribed dialogue.

    • Inquire about service, satisfaction and document dissatisfaction.

    • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

    • Use of proper statement to determine if vehicle is being returned with full tank of gas.

    • Complete a service alert for any mechanical and or body damage communicated by the customers.

    • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

    • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

    • Keep lot organized for ease of access and traffic flow.

    • Seek to improve job performance through self-assessment, skill development, training and goal setting

    • Maintain a regular and reliable level of attendance and punctuality

    • Perform miscellaneous job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Must have a minimum of 1 year prior customer service retail or administrative support experience
    • Must have a valid US driver's license for a minimum of 1 year
    • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related incidents on driving record in the past 5 years
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Apart from religious observation, must be able to work up to 40 hours a week and one the following shifts/schedules: Sunday-Thursday: 12:00pm - 7:30pm, Thursday-Monday: 4:00am - 12:30pm, or Tuesday-Saturday: 4:00am - 12:30pm

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.