Seasonal Customer Experience Representative- Manchester Airport

e for an efficient and timely rental and return experience.

The pay for this position starts at $19 / hour plus monthly bonus opportunities. Average monthly commission bonuses range from $300-$500.

This position is located at 1 AIRPORT RD MANCHESTER, NH 03103

The seasonal window starts May 1, 2026 and ends October 31, 2026 and cannot exceed 180 days.

Schedules Available

• Monday, Tuesday, Thursday, Friday, Saturday: 8:00am-4:00pm

• Monday, Tuesday, Thursday, Friday, Saturday:2:00pm- 10:00pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Meet and greet customers in a professional, friendly, and timely manner

• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services

• Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment

• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

• Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors

• Place outgoing calls for callback management, and miscellaneous calls as assigned

• Assist to assess condition of rental upon return

• Notify Management of any known customer problems

• Notify Management of any known vehicle problems and any required vehicle maintenance

• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

• Perform miscellaneous and backup duties job-related duties as assigned

• Seek to improve job performance through self-assessment, skill development, training and goal setting

• Maintain a regular and reliable level of attendance and punctuality

• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• High school diploma or GED equivalent required
• Some college preferred
• Must have at least 6 months prior customer service retail or administrative support experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be at least 18 years old
• This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season