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Seasonal Customer Experience Representative - Philadelphia International Airport

Enterprise Mobility

3.3

(31)

Philadelphia, PA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.

    • #544411

    Position summary

    imely rental and return experience. This position is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.

    The pay for this position starts at $17.42 / hour plus the ability to earn up to $1,100 monthly in commission bonuses!

    The start date for the season is May 2026 to October 2026.

    We are hiring for the following schedule:

    • Sunday, Thursday, Friday, Saturday 7:00 AM - 5:00 PM

    Responsibilities

    Responsibilities include:

      • Meet and greet customers in a professional, friendly, and timely manner

      • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services

      • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment

      • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

      • Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors

      • Place outgoing calls for callback management, and miscellaneous calls as assigned

      • Assist to assess condition of rental upon return

      • Notify Management of any known customer problems

      • Notify Management of any known vehicle problems and any required vehicle maintenance

      • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

      • Perform miscellaneous and backup duties job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old.

    • Experience Requirements:

      • Must have a minimum of 2 years of retail customer service experience OR
      • Must have Associates Degree with a minimum of 6 months of retail customer service experience

    • Must have a current and valid drivers license.

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

    • Must be living within 30 minutes of the Philadelphia International Airport

    • Must be willing to accept a seasonal position starting in May.

    • Must be able to work one of the the following schedule:

      • Sunday, Thursday, Friday, Saturday 7:00 AM - 5:00 PM

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.