Seasonal Customer Experience Representative - Summer 2026

to provide for an efficient and timely rental and return experience.

This pay for this position starts at $23 / hr. plus bonus and commission opporunities. (Potential for $1,000 per month)

This position is located BozemanBozeman Yellowstone International AiBZNrt (BZN). Address is 850 Gallatin Field Road, Belgrade, MT, 59714

This is a Seasonal position working during the Summer. First available start date would be May 1, 2026

Available Schedules:

• Tuesday - Saturday 10am - 7pm

• Wednesday - Sunday 10am - 7pm

• Thursday - Monday 10am - 7pm

• Friday - Tuesday 10am - 7pm

• Saturday - Wednesday 10am - 7pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Meet and greet customers in a professional, friendly, and timely manner

• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services

• Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment

• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

• Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors

• Place outgoing calls for callback management, and miscellaneous calls as assigned

• Assist to assess condition of rental upon return

• Notify Management of any known customer problems

• Notify Management of any known vehicle problems and any required vehicle maintenance

• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

• Perform miscellaneous and backup duties job-related duties as assigned

• Seek to improve job performance through self-assessment, skill development, training and goal setting

• Maintain a regular and reliable level of attendance and punctuality

• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• High School Diploma or G.E.D. required
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be at least 18 years old