#532852
omer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This is a Seasonal position which will begin 12/8 and end 4/12. The position pays $23.50/ hour and is located at the Yampa Valley Regional Airport 11005 RCR 51A, Hayden CO 81639.
Schedule Available:
Sunday 3:00pm - 10:00pm
Monday OFF
Tuesday OFF
Wednesday OFF
Thursday 3:00pm - 10:00pm
Friday 3:00pm - 10:00pm
Saturday 3:00pm - 10:00pm
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Clean vehicles when applicable
Equal Opportunity Employer/Disability/Veterans
Qualifications