Seasonal Customer Service Representative - Medford Airport

Enterprise Mobility

3.3

(31)

Medford, OR

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.
  • #509829

    Position summary

    stomers, and act as a rental back-up in a large home city branch or airport location.

    Opening available at the following branch location:

    • Medford Airport: 1000 Terminal Parkway Loop 109 Medford, OR 97504

    This is a seasonal position that pays $17 / hour + performance based bonus averaging over $200 monthly, with top performers earning $500 or more. Hourly base plus generous incentive plan provides the overall potential to earn $17.50 - $19 / hr or more!

    The seasonal window starts May 2025 and cannot exceed 180 days.

    Multiple full and part time schedules available.

    Responsibilities

    We are hiring now for immediate openings. Responsibilities include:

    • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

    • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned

    • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

    • Meet and greet customers in a friendly and timely manner

    • Provide directions and general assistance

    • Assist to assess condition of rental upon return

    • Process returns, check-ins and exit kiosk transactions

    • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed

    • Understand and communicate rental terms and conditions, vehicle features and other services

    • May sell optional protection products, upgrades, fuel options and other additional equipment

    • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

    • Clean vehicle interior and exterior by hand or by operating washing equipment when needed

    • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

    • Perform miscellaneous and backup duties job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • High school diploma or GED equivalent required
    • Must have a valid drivers license
    • No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 3 years
    • Must have worked 6 months or more at current or most recent employer
    • Must be at least 18 years old
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re-hired

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.