#509829
stomers, and act as a rental back-up in a large home city branch or airport location.
Opening available at the following branch location:
Medford Airport: 1000 Terminal Parkway Loop 109 Medford, OR 97504
This is a seasonal position that pays $17 / hour + performance based bonus averaging over $200 monthly, with top performers earning $500 or more. Hourly base plus generous incentive plan provides the overall potential to earn $17.50 - $19 / hr or more!
The seasonal window starts May 2025 and cannot exceed 180 days.
Multiple full and part time schedules available.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications