Seasonal Return Agent - Boston Logan Airport

Enterprise Mobility

3.3

(31)

Boston, MA

Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.
  • #511242

    Position summary

    s shift differentials and monthly bonus opportunities). Average monthly commission bonuses range from $100 to $600.

    This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

    Schedule:

    • Full time schedule - 40 hours per week

    • Various schedules are available throughout the week between the hours of 6am and 10pm

    • Must be available to work weekends

    • A recruiter will be able to discuss a schedule during the interview process

    Responsibilities

    We are hiring now for immediate openings. Responsibilities include:

    • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

    • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

    • Advise and review rental charges; and provide an accurate receipt to the customer.

    • Provide information in a professional and courteous manner regarding transportation to the airport terminal.

    • Thank customers using the prescribed dialogue.

    • Inquire about service, satisfaction and document dissatisfaction.

    • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

    • Use of proper statement to determine if vehicle is being returned with full tank of gas.

    • Complete a service alert for any mechanical and or body damage communicated by the customers.

    • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

    • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

    • Keep lot organized for ease of access and traffic flow.

    • Seek to improve job performance through self-assessment, skill development, training and goal setting

    • Maintain a regular and reliable level of attendance and punctuality

    • Perform miscellaneous job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years of age
    • Must have a High School Diploma or GED
    • Must currently have a valid US driver's license
    • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 5 years
    • Must have at least 6 months of prior customer service experience
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re-hired

    Why you should apply for a job to Enterprise Mobility:

  • 61% say women are treated fairly and equally to men
  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career.
  • Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts
  • We make a point to hire locally and ensure our employees reflect the communities in which we do business.