Business Analyst II

Experian

4.6

(15)

Heredia, Costa Rica (Remote)

Why you should apply for a job to Experian:

  • 4.6/5 in overall job satisfaction
  • 5/5 in supportive management
  • 93% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 83% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Belong & thrive: Join a workplace where diversity is celebrated through our Employee Resource Groups and inclusive communities.
  • Recognized excellence: Work for an award-winning company known for innovation, DEI leadership, and top workplace rankings.
  • #744000088918328

    Position summary

    ation, and process improvement** to join our Operational Excellence team supporting Compliance. You will focus on applying AI technologies like GPTs and bots to improve workflows and enhance productivity.

    • Lead process discovery and identify automation opportunities across compliance teams.

    • Design and implement AI-driven improvements, including GenAI use cases for risk assessments, control testing, and policy development.

    • Collaborate with teams to translate our needs into technical requirements and ensure successful execution.

    • Develop agentic automation solutions using frameworks like LangChain or CrewAI to reduce manual effort.

    • Create documentation and technical specs, including data flow diagrams and source-to-target mappings.

    • Champion improvement by integrating AI bots and GPTs into existing workflows and staying current with new technologies.

    Qualifications

    • Bachelor's degree or equivalent experience.

    • 3+ years of experience as an IT Business Analyst or similar role.

    • Experience in GenAI use case development and automation.

    • Proficiency in process and data mapping and requirements documentation.

    • Familiarity with GenAI Tools (e.g. MS Copilot, ChatGPT).

    • Track record in working with Agile methodologies.

    • Hands-on experience and certification with RSA Archer and operational risk frameworks.

    Additional Information

    • Benefits/Perks:

    Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

    • This is a fully remote job opportunity. #LI-Remote

    • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

    Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

    Why you should apply for a job to Experian:

  • 4.6/5 in overall job satisfaction
  • 5/5 in supportive management
  • 93% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 83% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Belong & thrive: Join a workplace where diversity is celebrated through our Employee Resource Groups and inclusive communities.
  • Recognized excellence: Work for an award-winning company known for innovation, DEI leadership, and top workplace rankings.