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Description
As the workplace continues to evolve, data-driven human capital management solutions are becoming essential. Employers are looking for scalable, client-centric approaches that combine flexibility with capabilities. At Experian, we have brought together top industry experts to provide a suite of specialized solutions that offer exceptional service, trusted expertise, and innovations inspired by our clients. We maintain the agility and personalized service of boutique providers while using the global resources and security of Experian.
We invite you to be part of this transformation by joining Experian as a Data Analyst within our Data Services team. You will help shape the future of employer services, with a focus on HR compliance and outsourcing. You will help develop and implement data-driven solutions that allow strategic decision-making and improve business growth.
What You Bring
We are looking for an experienced and motivated Data Analyst with technical expertise, and a proactive approach to increase our data ingestion capabilities while maintaining data quality.
What you'll do
Build tasks assigned through the Data Services ticketing system, ensuring Service level agreement adherence and process compliance
Follow established processes to ensure execution across tasks
Maintain data ingestion tools and automation scripts.
Convert, manipulate and prepare large volumes of data for ingestion using excel
Resolve data import errors by identifying and correcting issues, handling missing values, and removing inconsistencies in datasets
Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across multiple products
Maintain high customer satisfaction with good service, technical and advisory skills, and acquired knowledge of the work product.
Qualifications
What your background is
Bachelor's degree in quantitative fields like Computer science, Economics, or Information management
2+ years of experience in databases or application support.
Proficiency in data manipulations and validation techniques
Experience with data cleansing methods such as removing duplicates, handling errors, and transforming data
Excel (can maintain complex spreadsheets) or SQL
Hands-on experience with Microsoft SQL Server.
Additional Information
This is a permanent remote home-based role in Costa Rica. No relocation available.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-ML2 #LI-Remote
This is a remote position.