Senior Product Specialist - Fraud and ID

and problem management issues, working with 1st / 2nd / 3rd lines of support

• Design product features and helping product evolvement by suggests improvements and identifying gaps

• Conduct comprehensive analysis of business processes, and data to identify opportunities for improvement

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Experience and Skills

What you'll bring:

• At least 5 years of experience working in a customer-focused function preferably as Business Analyst, Product Owner, Technical/Business Support, Risk Analyst, Data Analyst or relevant

• Degree in Business Informatics, Computer Science, Applied Mathematics, Finance or equivalent related work experience

• Fluency in spoken and written English

• Experience of Microsoft excel (can perform complex functions) required

• Ability to interpret client business needs and translate them into application and operational requirements

• Experience of data extraction, formulation and analysis

• Working knowledge in SQL and tools i.e. SQL Developer

• Readiness to embrace technology and available tools to best facilitate regional team working i.e. Live Meeting, Video Calls, document/ knowledge repositories

It will be considered an advantage if you have:

• Experience in Fraud & ID solutions

• Knowledge in client onboarding and support lifecycle and associated processes

• Working knowledge of XML/JSON

• Certification in ITIL

• Project Management experience

Additional Information

What you will get:

• Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.

• Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!

• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.

• Opportunity for flexible working hours and home office.

• Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials and books.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

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