Sr. Account Manager (Remote, US)

st Company's 50 Most Innovative Companies in the World. We have a highly-diverse user base of millions of Millennial & Gen Z jobseekers who we help connect with companies as wide-ranging as Apple, Nike and the FBI. We've raised over $58M in venture and PE funding.

In 2022, The Muse acquired Fairygodboss, the largest online career community for women, and operates the two brands as a single organization: The Muse Group.

How You'll Make an Impact:

-You'll be a trusted partner for companies looking to attract and retain the best talent by cultivating, maintaining, and growing meaningful relationships with Muse Brand clients

-You'll develop a deep expertise of The Muse Brands, our robust portfolio of products that directly address both employer branding and talent acquisition goals

-You'll help companies reveal their authentic brand story, recommending and delivering content solutions that bring these stories to life and give job seekers insight into their values and culture

-You'll provide regular updates on performance, market feedback, and to refine the go-to-market strategy

-You'll ensure client satisfaction and long-term loyalty and manage and exceed client expectations

-You'll identify opportunities to improve our current processes, tools, reporting, and documentation

-You'll work closely with our sales, editorial, marketing, and product teams to deliver exceptional customer experiences and be the true voice of the customer

Why We'll Love You:

-You have 4-5 years of experience in account management

-You take a consultative approach to uncovering clients' business challenges and act as a trusted partner to advise clients on how to best use our product

-You have a successful track record in exceeding both renewal and upsell revenue goals

-You have exceptional communication and relationship building skills and an ability to influence senior stakeholders

-You're scrappy and are known for your exemplary work ethic, grit, positive attitude, and solution oriented approach

-You're a creative problem solver who likes to test new ideas and work cross-functionally with other teams to brainstorm and independently drive new projects to completion

Why You'll Love Us:

-The Muse actually has—and sticks to—a "no assholes" policy, so you can come to work everyday knowing you will always be surrounded by good people who genuinely care about you

-We invest in growing our people—personally and professionally

-We offer unlimited vacation—and we mean it!

$90,000 - $110,000 a year