th the use of relevant software such as MySQL, Hadoop, or MongoDB
- Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
- Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity
- Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
- Experience gathering accurate information to explain concepts and answer critical questions
- Ability to frame ideas as systems and analyzing the inputs, outputs, and process
- Determining causes of operating errors and taking corrective action
- Skilled in cloud technologies and cloud computing
- Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS
- The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technology
- Adept at managing project plans, resources, and people to ensure successful project completion
- The group of skills related to Operational Excellence including improving and overseeing operations
- The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
- The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.
Tools
Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms
Skilled in ServiceNow to manage digital workflows