Lead Monitoring & Observability Engineer - AWS & APM Tools

care so that you can deliver on the following responsibilities:

• Apply your advanced skills and knowledge to develop solutions for monitoring applications and underlying IT infrastructure components.

• Understand the end-to-end performance of IT platforms and account for interrelated functionality and processes when developing monitoring solutions.

• Establish and maintain policies, guidelines, and standard operating procedures.

• Monitor performance and capacity metrics for technology solutions and lead the team in addressing identified issues.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years

• 4 years of hands-on experience managing the Monitoring and Observability platform using Splunk/ Dynatrace/ Open Telemetry/ AWS Cloudwatch in a large-scale Linux and Windows Server environments.

• Experience in generating and using complex database queries. Skilled in Python Programming.

Desired Experiences

• Bachelor degree or equivalent

• 4+ years of hands-on experience managing the Monitoring and Observability platform using Splunk/ Dynatrace/ Open Telemetry/ AWS Cloudwatch in a large-scale Linux and Windows Server environments on-premises and AWS.

• Experience supporting mission-critical platforms in an on-call setting.

• AWS/Linux/Windows/Other Tool certifications.

  • AWS Certification SysOps Administrator &/or Developer (preferred).

  • Azure Fundamentals / Developer certification (optional).

• Programming experience in Python & Java (optional).

• Experience using APIs for developing or programming software

• Skilled in using REST API

• Knowledge in Disaster Recovery processes.

Skills

• Proficient in maintaining and managing Linux and Windows Servers, with knowledge of native scripting (Shell / PowerShell).

• Skilled in AWS services such as EC2, SSM, CloudWatch, and Tools like AWS Console, AWS CLI and CloudFormation.

• Skilled in Infrastructure as Code (IaC), Python, and other programming languages.

• Experience in using Splunk, Application Performance tools like Open Telemetry or Dynatrae, Synthetic Monitoring tools like Catchpoint.

• Ability to work independently on multiple concurrent tasks in a dynamic environment, with strong customer service skills, teamwork abilities, and collaboration within cross-functional teams.

Tools

• AWS: EC2, SSM, CloudFormation, CloudWatch, Lambda and AWS CLI.

• Python, Java.

• Excel and other Microsoft office tools.

• JIRA, Confluence, Bitbucket, Gitlab, Terraform.

• ServiceNow, xMatters.

• Splunk, Open Telemetry, Catchpoint.

Qualifications

Education:
Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are encouraged to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .

Requisition compensation:
138000
to
180000