Senior Desktop Packaging Engineer -End User Services

g responsibilities:

• Develop moderately complex solutions for packaging and deploying Windows and Mac desktop applications using variety of packaging tools/utilities

• Understand the end-to-end performance of IT platforms.

• Draft and maintain policies, guidelines, and standard operating procedures.

• Independently monitor advanced performance and capacity metrics for technology solutions.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 2 years of Desktop Packaging experience, specifying deploying applications to both Windows and Mac devices

• 2 years of experience with Workspace One for developing, managing and deploying packages.

• Experience using variety of packaging tools/utilities, i.e., Power Shell, Workspace One, Flexera Admin Studio, VBScript and JSON.

• Experience in application interaction with operating systems, including the Windows registry, COM object registration, system/user variables and user-centric data related to application settings.

• Experience collaborating across Desktop Infrastructure Technology Teams to provide technically sound solutions.

Desired Experiences

• Bachelor's Degree

• AWS/Azure/GCP certifications

Skills

• Skilled with Visual Code Studio, GitLab, BitBucket, and JSON scripting

• Strong troubleshooting skills, and the ability to identify issues and drive them to resolution

• Ability to interact with Business users and to translate their packaging requirements into elegant, technically sound solutions

• Ability to manage end user incidents and mitigate vulnerabilities

• Skilled with Windows 10 & 11, both in a physical and virtual desktop environment

• Ability to work independently and deliver projects on-time with strict deadlines.

End User Services - Technolgy Engineering - Senior Associate

Salary Range: $121,000-$158,000

#LI-Hybrid

Qualifications

Education:
Bachelor's Level Degree (Required)

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For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .

Requisition compensation:
121000
to
158000