Senior Manager - Conference Tools Engineering (On-Site)

be essential in facilitating effective collaboration through maintaining high standards of call quality and video streaming services.
Qualifications
Experience Requirements:

• 6 years of industry experience in managing conference room technologies and services.
• Proven expertise in managing call quality and monitoring tools.
• In-depth knowledge of Microsoft Teams Rooms (MTRoW and MTRoA), Cisco Webex, and video streaming technologies.
• Experience in managing Audinate, Shure, and other conference room technologies.
• Expertise in cloud architecture, strategy, networking, security, and compliance.
• Skilled in defining and documenting policies, procedures, standards, network diagrams/designs, and business rules.
• Proficient in Agile project management, Scrum, and Jira.
• Excellent problem-solving and communication skills.
• Bachelor's degree in a related field; relevant certifications are a plus.

Technical Skill Requirements:

• Effective communication with upper leadership and understanding stakeholder requirements.
• Experience in designing and supporting conference rooms.
• Proficiency in operating microphones, cameras, speakers, and other A/V equipment for quality conference room solutions.
• Microsoft Teams administration and CQD/Voice services.
• Experience with Security/OAuth/IdP/SIEM/CASB/Monitoring/Alerting.
• Proficiency in Monitoring and Alerting platforms to ensure high-quality and reliable technology for conference rooms.
• Strong leadership skills with the ability to manage highly effective engineering and support teams.
• Strong critical thinking, troubleshooting, and decision-making skills.
• Ability to plan, develop roadmaps, and organize work.
• Ability to manage, prioritize, and delegate tasks independently and collaboratively.
• Commitment to continuous learning and adapting to new trends and technologies.
• Strong interpersonal skills to build and maintain relationships with team members and stakeholders.