SF Operational Risk - Process Improvement - Senior Associate (Flexible Hybrid)

cross organizational boundaries

Qualifications
THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 2 years

Desired Experiences

• Bachelor's degree or equivalent

Skills

• Skilled in communicating in writing and verbally.
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand.
• Skilled at Relationship Management including managing and engaging stakeholders and customers; and building relationship networks.
• Ability to influence through effective negotiating and persuasion.
• Experience in facilitating meetings and resolving conflict.
• Collaborating with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Strong team and partnering skills and flexibility.
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process.
• Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes.
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data.
• Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas.
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
• Experience gathering accurate information to explain concepts and answer critical questions.
• Collaborate with stakeholders to gather requirements.
• Presenting findings and recommendations to cross-functional teams, gaining buy-in for process change
• Ability to break down complex processes, interpret data, and identify patterns.
• Proficiency in using process mapping tools and methodologies like swim lane diagrams, flowcharts, and BPMN.
• Effectively communicate findings and recommendations to both technical and non-technical audiences

Tools

• Skilled in ARIS
• Skilled in Visio
• Skilled in the Microsoft Office Suite (Excel, Word, PowerPoint)
• Skilled in Microsoft Teams
• Experience using Archer/RiskWorks
• Experience using SharePoint.
• Experience in using PowerApps.