Single Family Customer and Partner Management - Senior Associate

alongside people who care so that you can deliver on the following responsibilities:

• Maintain customer relationships across business units and/or customer accounts and strive to do what's right for our customers.

• Identify executives, managers, and team members to support customer relationships.

• Promote and sell Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities.

• Provide support for operational activities.

• Provide subject matter expertise , best practices, and recommendations for teams across the organization.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:

• 2 years of relevant experience

Desired Experiences:

• Bachelor degree or equivalent

• 4 years mortgage industry in a technology or lender capacity

Skills

• Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.

• Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict.

• A bility to frame ideas as systems and analyzing the inputs, outputs, and process.

• Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.

• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand.

• Adept at managing project plans, resources, and people to ensure successful project completion.

• Manage initiatives designed to enhance our strategic relationships with technology solution providers across both internal and external stakeholders.

• Experience helping an organization to plan and manage change in effort to meet strategic objectives .

Tools

• Skilled in Microsoft Office/Team applications

• Experience using Salesforce CRM

Single Family Market Engagement - Customer and Partner Management - Senior Associate

Target Salary Range: $94,000 - $122,000 a year

#LI-Hybrid

#LI-ML1

Qualifications

Education:
Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form .

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here .

Requisition compensation:
94000
to
122000