#5BE7F1ADB3EDBCC9A8E23C125B3E2595-5067c2
O (requisition) process while interfacing with the commercial team.
Leading a Team of Field Service Engineers and Technicians
Possesses a deep understanding of FACTS, HVDC & AC substations markets and customer economic value that aid winning bid strategies.
Interfaces with Worlwide regional FACTS/ HVDC/ Service CT and support regional teams as required. The candidate is the main technical contact for regional Service FACTS/HVDC inquiries.
Central technical interface between Service, Sales, Project Management, Engineering and Manufacturing
Attends customer meetings and identifies solutions to Service FACTS, HVDC & AC substations customer needs.
Works closely with field engineers, back office and engineering identifying new products and services opportunities
Lunch globally commercial campaigns on Service FACTS, HVDC & AC substations new products and services.
Provides technical guidance for HVDC solutions across the project and service lifecycle
Positioned in Service with strong customer and delivery ownership- Support Sales and Service with technical expertise for HVDC applications
Review customer requirements, specifications and technical queries
Support ongoing projects by assessing technical changes, risks and improvements
Coordinate technical topics with Engineering and manufacturing sites
Manage and track technical customer tickets and issues
Ensure timely resolution and transparent cross-functional communication
Identify improvement opportunities and support standardization activities
Required Qualifications:
This role requires significant experience in the Engineering/Technology & Customer Application Engineering. Knowledge level is comparable to a Master's degree from an accredited university or college (or a high school diploma with relevant experience).
Experience in HVDC, FACTS or high-voltage systems
Strong technical understanding with service and customer mindset
Structured, proactive and solution-oriented
Confident communicator in cross-functional environments
Fluent in English and German
Desired Characteristics:
Strong oral and written communication skills.
interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects.
Ability to document, plan, market, and execute programs.
Established project management skills.
Knowledge on GE FACTS, HVDC and AC substations portfolio
Experience Familiar with FACTS & HVDC Control Systems and AC substations protections
Experience in FACTS and HVDC Field Service and Commissioning Experience
What we offer:
A key role in a dynamic, international working environment with a large degree of flexibility of work agreements
Competitive benefits, and great development opportunities - including private health insurance.
ELECTRIFICATION SYSTEMS - GRID SOLUTIONS
GE Vernova's Grid Solutions business electrifies the world with advanced grid technologies and systems, enabling power transmission and distribution across the power grid, and supporting a decarbonized and secured energy transition
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position