Customer Support Specialist

GE Vernova

5

(23)

Noida, India

Why you should apply for a job to GE Vernova:

  • 5/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.
  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.
  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.
  • #1359949796

    Position summary

    e component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems such as ERP, PLM and Quality.

    • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.

    • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.

    • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.

    • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

    Required Qualifications

    • For roles outside of the USA- This role requires basic experience in the Services & Digital Customer Support Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).

    • Candidate should be an engineering graduate (B.E./ B.Tech)

    Desired Characteristics

    • Candidate should have basic understanding of IT/ TCP IP networks

    • Candidate with good understanding of Project commercials and Contractual clauses will be preferred

    • Strong oral and written communication skills. Ability to document and plan activities.

    • Confident on managing project data, timelines and learnings on GEV PM tools

    • Balanced approach to face customer meetings and discussions

    • Open to travel on short notices to address customer issues at multiple sites in different geographies

    Additional Information

    Relocation Assistance Provided: Yes

    Why you should apply for a job to GE Vernova:

  • 5/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.
  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.
  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.