Electrical Power Systems - Customer Support

EMS product

• Develop fixes and products enhancement in collaboration with other GE Vernova Electrification Software experts.

• Provide maintenance of power systems application functionality, including code fixes, documentation, and user interfaces.

• Perform the regular build deployment activities, Orchestrates the deployment process and guides the application through different environments until it reaches production

• Handle out of hours 24/7 emergency support

• Facilitating the relationship between customer and 3rd party vendors.

• Travel to customer sites in the region as required.

• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.

• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.

Required Qualifications

• Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience) OR

• Bachelor's Degree in Electrical Power Systems plus track record in development or project delivery in related field OR

• Master's Degree in Electrical Power Systems

Desired Characteristics

• Strong verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentation to technical and non-technical staff and customers.

• Work and/or academic experience in the power systems area.

• Excellent programming skills in C, C++, C#, Python or other related language.

• Knowledge or experience in RDBMS and Linux.

• Good understanding of power systems and/or energy management systems with focus on transmission Network Applications like State Estimation, Contingency Analysis, Optimal Power Flow or Dispatcher training Simulator.

• Knowledge and experience with electric utility industry practices

• Strong knowledge of customer perspective and needs.

• Ability to work independently and be self-motivated.

• Demonstrates a high degree of personal and professional integrity.

• Ability to work effectively in a team environment.

This role involves work for customers who manage critical infrastructure; based on customer requirements it will be necessary to carry out background checks and suitability assessments (UK Security Clearance (SC)) as part of the hiring process.

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Additional Information

Relocation Assistance Provided: No