Lead Service Engineer

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• Support manufacturing and testing engineers with technical inputs and guidance during the execution phase and ensure compliance with technical requirements

• Lead the coordination of technical discussions between engineering, quality, sourcing, and production teams

• Ensure that technical decisions are in compliance with applicable standards (IEC, IEEE, etc.) and internal quality procedures

• Prepare technical summaries and feedback reports for lessons learned and future reference

• Act as a key contributor in troubleshooting and defining preventive actions based on factory experiences

• Provide on-demand support for customer visits, technical presentations, factory inspections, and technical audits

• Ensure proper documentation and archiving of repair procedures, test data, and engineering records

• Provide technical support to Field Service, Spare Parts and Sales teams when required

Required Qualifications

• Bachelor's degree in electrical or electrical & electronic engineering

• Minimum of 2 years of experience in power transformer design, manufacturing, test, field or repair engineering

• Strong verbal and written skills in English and Turkish

• Familiarity with IEC/IEEE transformer standards

• MS Office tools and technical reporting

• Willing to work at Gebze plant at least 4 days per week

• Ability to live in Istanbul & Kocaeli

Desired Characteristics

• Knowledge of transformer components, failure mechanisms, and repair techniques

• Strong oral and written communication skills

• Capable of interfacing with both technical and non-technical stakeholders effectively

• Demonstrated ability to analyze and resolve problems

• Ability to document, plan, market, and execute programs

• Established project management skills

Additional Information

Relocation Assistance Provided: No