M&D Lead Engineer - Fleet Management

d customer site personnel on regular basis.

Preference will be given to current Gas Power Engineering employees.

Job Description

Essential Responsibilities:

• Technical experience in accessories, controls or HD GT operability

• Ensure case resolutions are accurate, of high quality, and completed in a timely fashion in order to meet customer needs and business goals

• Assist in the building and fixing of analytics

• Grow technically in relevant areas on the technical depth assessment

• Review escalated issues and provide technical recommendations to CPM's and external customers through ServiceNow case resolution

• Interface with Product Service, M&D Technical Leads and Principle Engineers for operational issues requiring further technical review

• Interact with other groups within the Monitoring and Diagnostic team to help deliver improved Algorithms, M&D analysis, troubleshooting tools, and monitoring infrastructure changes

• Drive knowledge transfer to / from the M&D Lead Engineer group to the M&D front-line team, Product Service, and Design Engineering

• Have a continuous improvement mindset to be able to make changes to processes and analytics

Qualifications/Requirements:

• Bachelor's Degree in Engineering, Physics, Computer Science, or related field of study

• Minimum of 3 years experience with HD Gas turbines

ELIGIBILITY REQUIREMENTS

• Willingness to work brief night / weekend periods of time to support 24/7 operations for emergency site issues

Desired Characteristics:

• Mechanical or Electrical Engineering Degree

• Field or services experience in generators or gas/steam turbines

• Has a track record of delivering results and leading teams/projects in a dynamic business environment

• Strong communication skills both writing and verbal. Comfortable communicating regularly with our global teams and customer base. Communicates clearly and concisely.

• Has a system engineering view of GE/Alstom generators with strong analytical and troubleshooting skills

• Self-starter with multi-tasking abilities

• Customer focused

• Understands business objectives and drives specific tasks required to meet the objectives

• Understands GE's products, capabilities and limitations in sufficient detail to be able to develop offerings that meet customer needs

• Encourages input from all members of their team

• Strong sense of continuous improvement, ability to objectively look for ways to eliminate waste

• Preference will be given to current Gas Power Engineering employees

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position