Service Sales Manager

n first-hand input on plant operational issues, and customer's intentions in terms of repairs, upgrades, equipment/parts replacement, expert services and maintenance in general.

• Be proactive about customer needs, act quickly to prevent competitors from entering GE Vernova installed base and favorably position GE Vernova as Service Provider of Choice, on other OEM fleet.

• Work with Commercial Operations to respond to customer inquiry and lead commercial discussions with customer.

• Assist the Flow Growth Champion (from Service Commercial team) in "Mining GE Vernova Installed Base" with new products, and penetrating other OEM installed base in the assigned territory.

• Involve himself closely with the OTR (Project Management/Field Services/Engg./Other Support Functions) team and with other GE Vernova functions, during planning of any outages internally. Make sure the outage execution team is "Ready-to-serve", i.e. has anticipated most potential emergent works and prepared for these. Make sure each contract has a thorough time schedule at inception. Review progress continuously to prevent delays.

• Maintain close connection with field services teams during outages to uncover customer additional needs and grow orders portfolio, in partnership with the commercial team.

• Create a one-team spirit with internal partners such as Parts Solutions, Project Managers, Field Service Managers (FSMs), on-site and off-site repair team as required, and other functional organizations to make sure customer expectations are met.

Qualifications/Requirements

• • Bachelor's Degree from an accredited college or university, preferably in a Business or Engineering discipline

• 10-15 years of experience in technical/commercial/project in power plant or energy industry.

Desired Qualifications

• Develops strong customer relationships and serves as the interface between customer and GE Vernova.

• Strong Service Mindset, like challenges of services business, Willing to travel (Spending 80% of the time with external customers)

• Passionate about learning new skills

• Demonstrate interpersonal and responsive skills, ability to interface effectively with external & internal stake holders

• Preferred base location: Ramagundam / Vijayawada / Hyderabad

GE Vernova's Steam Power business provides a broad portfolio of technologies and services that help industrial and non-renewable energy power plants deliver reliable power as they transition to a lower carbon future. We aspire to be an inclusive employer, focused on creating a work environment where diversity is encouraged. Join us to see what we can achieve together!

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position