Services Operations Analytics Intern

nning, parts escalation, and quality containment actions.

• Responsible for tracking the timely placement of demand for Parts Repair and Services, coordinating with various stakeholders (e.g., Customer Portfolio Managers, Service Directors) to support outage planning and fulfillment.

• Actively participate in the implementation of global standard tools and systems within the region, collaborating with global key stakeholders.

• Support demand forecasting for outages, parts, and repairs by leveraging expertise in data analytics.

• Contribute to processes that investigate data and make complex information more accessible and actionable through data visualization and analytics solutions for the entire organization.

• Design and execute analytic projects, generating insights to inform business decisions using advanced analytical techniques.

Qualifications:

• Currently pursuing a Degree, preferred majors: STEM , Statistics, Data science, Business, Supply Chain Management etc.

• Proficient in excel (pivot tables, formulas) etc fundamental data processing capabilities

• Learning & Adaptablitiy: quick learner of business model & operating process, adaptable to fast-paced work environments.

• Responsibility & Attention to Detail: Meticulous working style, prioritizes data accuracy, and independently completes basic tasks and timely feedback

• Communication & Collaboration: strong teamwork skills; effectively communications needs and progress with cross-department colleagues

Preferred Qualifications

• Knowledge of Python, data visualization tools (Power BI, Tableau etc)

• 6 Months commitment or more

• Proficient in English, speaking / writing /reading

职位描述
• 理解关键业务指标，并与运营数据分析建立联系。
• 协助关键运营活动，包括但不限于检修计划、零件交付优化和质量控制。
• 负责跟踪零件维修和服务需求的及时落实，与各部门（例如客户服务经理、服务总监）协调，以支持检修计划和履行。
• 积极参与在该地区实施全球标准工具和系统，与全球团队合作。
• 通过利用数据分析专业知识，支持检修服务、零件和维修的需求预测。
• 为整个组织贡献调查数据和使复杂信息更易于理解和采取行动的流程，通过数据可视化和分析解决方案。
• 设计和执行分析项目，使用高级分析技术生成洞察，以指导业务决策。
资格要求
• 目前正在攻读学位，优先考虑 STEM、统计学、数据科学、商业、供应链管理等专业。
• 熟练使用 Excel（数据透视表、公式等）等基本数据处理功能。
• 学习和适应能力：快速学习商业模式和运营流程，适应快节奏的工作环境。
• 责任感和注重细节：工作风格细致，优先考虑数据准确性，独立完成基本任务，及时反馈。
• 沟通和协作能力：团队合作能力强；有效地与跨部门同事沟通需求和进展。
优先考虑的资格
• 了解 Python、数据可视化工具（Power BI、Tableau 等）。
• 保证6 个月以上实习周期
• 精通英语，听说读写。

Additional Information

Relocation Assistance Provided: No