Contact Center Solution Specialist, Google Cloud (English, French)

Google

3.8

(162)

Paris, France

Why you should apply for a job to Google:

  • 56% say women are treated fairly and equally to men
  • 77% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Generous parental and caregiver leave along with fertility and growing family support.
  • Flexible work options that include a hybrid work model, four “work from anywhere” weeks, and remote work opportunities.
  • A chance to be a part of a variety of employee resource groups, community groups, and culture clubs.
  • #116774613932745414

    Position summary

    gement in Europe, Middle East, and Africa (EMEA) through your experience in building conversational applications. As an individual contributor you will form part of a central and highly specialized technical team that engages directly with customers and partners with the focus to enhance the usage of Conversational AI solutions on top of Google Cloud Platform.

    Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

    Responsibilities

    • Reflect the needs of the EMEA customers, partners and field to define a data-driven direction for Customer Engagement product development.
    • Support the sales teams on the Customer Engagement opportunities across EMEA.
    • Partner with Customer Engineering leaders, Product leaders, business strategy, Developer Advocates and executive leadership to execute the Customer Engagement strategy.
    • Support technical pre-sales activity in establishing technical viability and fit for customers with our Customer Engagement Suite.

    Why you should apply for a job to Google:

  • 56% say women are treated fairly and equally to men
  • 77% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Generous parental and caregiver leave along with fertility and growing family support.
  • Flexible work options that include a hybrid work model, four “work from anywhere” weeks, and remote work opportunities.
  • A chance to be a part of a variety of employee resource groups, community groups, and culture clubs.