Benefits Practitioner (Japanese Speaking)

ir clients; understands a client's strategy, priorities, and operations in the context of daily operational activities. This role is required to conduct daily process transactions, develop and implement process and operational improvements to meet client and IBM requirements. These professionals require skills in business operations, process management and compliance and an understanding of the process best practices and tools to execute their client's core business processes. Leads technical support and subject matter expert. Skills:

Environment:

Experience and working knowledge in key functional processes. Awareness of business activities.

Communication/Negotiation:

Exchanges information, ideas and concepts. Requires negotiation to achieve coordination.

Problem Solving:

Use advanced technical knowledge to perform and apply new technical procedures to the business processes. May recommend improvements to existing technical procedures based on understanding of new technologies.

Contribution/Leadership:

Working individually or as a team member, may set work priorities within well established procedures and objectives. May provide coordination of activities. Gives technical direction. Viewed as a technical expert.

Impact on Business/Scope:

Accountable for individual results, and for the impact of the results on the team, interrelated activities, or project.

Required education

Bachelor's Degree

Required technical and professional expertise

1. Native or near native Japanese skill, JLPT-2 or above level.
2. Bachelor's/College Degree or above, preferably Human Resources related major.
3. Intermediate in MS Excel/Word.
4. Basic computer and internet navigation skills.
5. Logical, organized, detailed, with good analytical skills

• Other Requirements

  1. Work Shift: Day shift (8am-5pm, Philippine time).

  2. Work Schedule: Follow Japan Client Calendar.

  3. Work Location: EastWood or UP Ayala Technohub.

Preferred technical and professional experience

• Experience in SAP or Oracle ERP systems

• Knowledge of Japan Benefits processes

• Strong Benefits operations experience

• Background in the BPO industry

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

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At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.