Delivery Consultant - z Automation

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Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster?

Are you ready to start working with complex IT environments and support large companies in helping to ensure the availability of their applications and system resources?

As a System Automation #SA Migration Deployment zSolutions Delivery Consultant, you will experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges.

To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to...

• Understanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, and operational security and resiliency by implementing IBM System Automation on their mainframe environment.

• Performing automation migration services with IBM Systems Automation and demonstrating problem solving skills in replacing other mainframe automation products.

• Providing estimates for migrations from automation products to the IBM solution, investigating and analyzing information to draw conclusions regarding migration paths and activities and leading IBM internal, customer and subcontractors teams.

• Under minimal supervision, leading in planning, installing, configuring, verifying, and migrating IBM Z solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client's environments.

• Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the products' implementation methodologies.

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency.

• Conducting and participating in technical solution workshops.

• Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions

• Installation, Configuration, troubleshooting, support and maintenance of IBM System Automation and Net-View

• Manage enhanced Automation solution for IWS-SA integration, SDF customization and Parameters

• Manage the started task (STC) management and cater customized automation requirement with coding

• Building and Manipulating New Policies as per customer needs

• Customization of Service Periods, Events, Triggers and Pacing Gates

• Troubleshoot issues and perform root cause analysis to prevent reoccurrence

• Provide 24x7 on-call support

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• 8+ years of strong experience managing IBM System Automation (IBM SA) and Net-view including monitoring, policy setup, and maintenance

• 6+ years of REXX coding and Net-View PIPE programming

• Strong proficiency in CLIST programming

• Solid understanding of IPL shutdown/startup sequencing

• Strong Knowledge on enhanced Automation solution for IWS-SA integration

• Good Knowledge on Integrated SMU with Omegamon and SA/Net-view SDF

• Expertise with customization - Defining Service Periods, Events, Triggers and Pacing Gates

• Basic knowledge of GDPS/PPRC - MTMM

• Has the ability to work independently and to collaborate and communicate with other mainframe engineers

• Have a structured and organized approach and able to document decisions, solutions and procedure

Preferred technical and professional experience

• Act as subject matter experts in the mainframe automation area

• A high level of personal initiative is a must to help us improve and optimize the solutions

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.