Development Support Engineer

, troubleshoot build and signing issues, and enforce best practices across the organization. Your work will directly impact the efficiency and reliability of app delivery for IBM.

Key responsibilities include:

• Providing program support to all internal clients supported by IBM App Services.

• Supporting IBM App Services programs and automation pipelines.

• Providing administrative support for Apple and Google developer programs, including managing provisioning profiles, certificates, bundle identifiers, and other signing components.

• Onboarding new projects, teams, and team members into CI/CD workflows and automation frameworks.

• Testing and validating signing and notarization scripts to ensure compliance with Apple's security standards.

• Maintaining and enhancing automation scripts using Bash and Ruby, with a focus on reliability and scalability.

• Performing app reviews for iOS, Android, and macOS applications to ensure they meet IBM standards and policies.

• Developing features and solutions to improve automation frameworks for code signing, notarization, and app store uploads.

• Troubleshooting build, signing, and deployment issues across macOS, iOS, Android, and other platforms.

• Collaborating with engineering and product teams to ensure processes meet stakeholder requirements.

• Providing DevOps support for mobile and macOS applications, with a primary focus on macOS tooling.

• Partnering with platform engineering and foundational services to align with strategic goals and improve delivery pipelines.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Bash scripting

• Ruby (including fastlane automation)

• macOS Terminal and Xcode

• Jenkins

• GitHub

• Package automation and CI/CD workflows

Preferred technical and professional experience

• Mobile developer programs (Apple Developer Program, Google Play Console, Firebase, etc.)

• Provisioning profiles, certificates, and bundle IDs

• Signing and notarization for macOS apps

• iOS and Android build and release processes

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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