【IBM Japan:iX】CRM Consultant

rgence of the digital and real worlds requires re-invention in a variety of areas in order to survive and gain competitive advantage in the new environment.
The targets are wide-ranging, including strategy, services, channels, data, platforms, organizations, human resources, and human resources, and it is fair to say that all aspects of a company are now under pressure to change.
The starting point and core of these changes is the creation of a superior customer experience.

IBM iX is an organization that realizes digital transformation from the customer's perspective.
We are a diverse organization of consultants, designers, engineers, and architects working together on projects, and in 2017 we were recognized by Gartner as the #1 digital agency and consulting firm in the world.
We combine our extensive global business transformation consulting and experience design expertise with cutting-edge technology assets to lead the transformation of client companies seeking to deliver the best customer experience.

At IBM iX, we are looking for executives, project managers and consultants who can lead our enterprise digital transformation projects.

*The following are the job requirements for each position.
-Executive level: As a project supervisor, the candidate must be able to ensure quality, delivery, and customer relations, and contribute to sales activities and organizational expansion.
-Project manager level: As the person in charge of a project, the candidate should be able to ensure delivery quality, build trusting relationships with clients, and lead the project with smooth team management.
-Consultant level: Able to proactively present solutions to client issues in individual projects.

Required Technical and Professional Expertise
-Ability to think logically
-English communication skills (intermediate or above)
-Leadership skills
-Experience in consulting projects in the digital marketing domain

Preferred Technical and Professional Expertise
Project experience in CRM packages such as Salesforce, Microsoft Dynamics, etc. (especially involvement in upstream processes such as conceptualization, systemization planning, requirement definition, etc.)
High interest in the latest technologies such as generative AI
At least 3 years of consulting experience