Infrastructure Specialist-Cloud Application Operations (Google Cloud Support)

development opportunities in an environment that embraces your unique skills and experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

The Cloud Operations IBM practitioner is expected to provide support (but not limited to) the following activities:

Cloud Ops

• Amazon Web Service (AWS), Google Cloud Platform (GCP) support

• Responding to incidents, troubleshooting issues, and ensuring minimal application downtime.

• Patch reporting, patching, Vulnerability fix

• Implementing security best practices and monitoring for vulnerabilities.

• Regularly assessing and monitoring performance metrics and adjusting /improving application performance

• Server health issue, service interrupted, application downtime

• Maintenance and support activities in EC2, RDS instance, S3, Route 53, load balances, ESB, Security, DNS, Cloud Engine, Cloud Function,

• Firewall issues, server connectivity issues, server is not reachable

• Server decommission

• Account decommission, project deletion

• Service restart, server booting

• Account-level support (SSO roles, IAM, etc.)

Venafi

• SSL/TLS certificate management

• SSL/TLS certificate issuance from Digicert, Google Certificate authority, renewal, revoke

• Installation of certificate (AWS)

• Domain Validation and managing the inventory in Venafi

DevOps Tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stack, DevX Portal, Terraform. Harness):

• Integrating issues of JFrog with CI/CD pipelines to automate the publishing of artifacts post-build.

• Monitor JFrog Xray for security scanning of artifacts to identify vulnerabilities and act accordingly

• Defining quality gates to enforce standards and thresholds for code quality

• Integrating issues of SonarQube with CI/CD pipelines in Jenkins to analyze code after each build.

• Issues in generating reports on code coverage, vulnerabilities, and technical debt.

• Maintenance of the application, managing identity and access

• Fixing any issues blocking CI/CD pipeline design

• Project creation in Jenkins

• Master -Slave server connectivity issue in Salt Stack. Slave server is not being pushed with required configuration

• IaC workspace issue resulting failure in Terraform module

• CI/CD pipeline failure in Harness, Issue in test framework Setup, reporting of the tool

ServiceNow/JIRA:

• Update tickets/tasks according to standards and processes

• Monitor and resolve tickets within the committed SLA

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Primary Skills:

• Google Cloud Platform (GCP)

• Terraform

• Kubernetes

Secondary Skills:

• AWS

• Venafi

• Devops tools (Jenkins, Github, Jfrog Artifactory, SonarQube, Salt Stalk, Harness, DevX portal)

Band:

6B-7B

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.