Procurement Process Architect

mentation

• Assembling and leading subject matter experts to assess feasibility of the agreed opportunities

• Providing process expertise and best practices input through all phases of Transition

• Researching, identifying, documenting, and training internal IBM team about transformational opportunities and initiatives

• Supporting sales events as needed

• Constructing process and procedure hierarchy comprised of a list of documentation (Desk Top Procedures) required covering all in scope services and, at a minimum, satisfying all IBM owned activities in the Statement of Work

• Support client in validating process design with broader business community

• Draft Desktop procedures, review with Delivery Leadership and client and obtain required approvals.

• Provide input to overall project plan and report status based on established cadence for both internal and external review. (If there are two roles this belongs on both)

• Support Supplier Enablement activities on new or transformed purchasing platform.

• Support Knowledge Transfer activities through a train-the-trainer approach and/or on site or remote Knowledge Cascade.

• Facilitate discussions between delivery and technical teams involving configuration of IBM-owned tools.

• Support all levels of testing as required (unit, integration, UAT)

• Offer additional support as required during hypercare period including DTP validation and updates, training reinforcement, and reporting.

Required Technical and Professional Expertise

• Familiarity with Source to Procure processes is required; previous experience performing transformational activities, automation, and procurement operations is required

• Experience with outsourcing engagements or similar client facing work is required

• Experience managing small to medium scope projects in an agile environment with multiple priorities

• Experience with system design and implementation is required

• In-depth understanding of transformation initiatives including Robotics, Cognitive Analytics, and Design Thinking

• Ability to travel, both domestically and internationally, up to 80% is required (4 days a week)

• Minimum Education: Bachelor's Degree

• Strong communication/soft skills are required

• Proficiency in MS Office and MS Visio is required

• The required location for this position is Toronto, ON

Preferred Technical and Professional Expertise

• Knowledge of IBM's Procurement BPO offering, procurement process, and the general IBM Procurement process is desirable
• Understanding of working with workflow portals such as ServiceNow
• Proficiency in MS Project and IBM BlueWorks Live is preferred
• 6 Sigma Green Belt Certification is preferred