Quote to Cash Professional - Korean Bilingual

terials

Perform deep dive analysis for every escalation and completes action plans

Ensures that all transactions handled are in compliance of Brand and the account's business controls and audit guidelines which includes maintenance of order and deal artefacts as well as correspondences

Support CAS and audit requirements as needed

Serve as back up resource for other fulfillment activities as required.

Create Root Cause Analysis (RCA) for any service delivery upset or misses

Identify work process improvements and issue prevention activities.

Perform other tasks as required

Ability to manage and meet multiple deadlines on various concurrent projects with minimal management oversight

Ability to develop creative solutions to new problems

Ability to develop effective relationships with stakeholders at all levels, including those in remote locations and out of country

Required education

Bachelor's Degree

Required technical and professional expertise

• Strong Microsoft Office skills

• Has SQL knowledge and can create queries

• Quick learner and can work with minimal supervison

• Can navigate tools and follow instructions carefully

• Excellent in Client Relationship Management

• Highly organized and excellent in time management

• Must be fluent in Korean Language

• TOPIK certification is a plus but not required

• must be amenable to work in Eastwood Quezon City in a Hybrid Set-up

Preferred technical and professional experience

Strong business writing, communication and presentation skills.

Can educate/lead the team in initiatves or projects

Critical thinker with good problem-solving skills.

Able to analyze trends and perform root cause analysis.

Drive simplification and identify opportunities for process improvement

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.