Senior z/OS Infrastructure Performance Consultant (f/m/x)

IBM

4

(723)

Böblingen, Germany (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

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    Position summary

    echnical aspects of discovery calls, conduct software demonstrations, lead technical aspects of software Proof of Concepts, support all technical aspects of the pre-sales processes
    • Support the data collection process and/or installation of software for onsite or SaaS implementations
    • Provide technical account ownership to assigned accounts support all technical aspects of the account.
    • Provide performance analysis of z/OS Systems, DB2, CICS, MQ, WAS, TCP/IP, Disk, Replication or Tape
    Consult with assigned prospects and customers to determine performance requirements, processes, analysis, make recommendations, etc.
    • Work with the development teams to communicate assigned customer and prospect requirements
    • Provide level 2-3 product technical support for assigned customers as needed
    • Provide technical marketing content as assigned such as white papers, webinars and technical blogs
    • Pro-actively identify potential performance issues
    • Identify z/OS Systems efficiency opportunities as required per contract
    • Develop remediation plans to address performance issues
    • Train customers on IntelliMagic products and performance best practices
    • Create product installation guides, white papers, and contribute to technical blogs
    • Work with the larger team to creatively solve technical and process related challenges in support of customer requirements.

    Required Technical and Professional Expertise
    • 10+ years of experience with performance analysis using RMF and SMF data for key areas of the z/OS infrastructure
    • Knowledge of RMF and SMF performance record types and data collection processes
    • Knowledge of z/OS Systems, Disk, Tape, Network TCP/IP, zOS Connect, MQ, DB2, CICS
    • Excellent written and oral communication
    • Listening effectively
    • Problem solving
    • Deductive and inductive reasoning
    • Customer service

    Preferred Technical and Professional Expertise
    N/A

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.