ServiceNow Architect

rviceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform

• Extensive experiences in deploying ServiceNow ITSM aligned with ServiceNow Best Practises

• Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions

• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.

• Drive product adoption of customer's ServiceNow investments

• Manage technical governance, and a delivery operating model and governance

Required Technical and Professional Expertise

• Degree in Computer Science, Software Engineering or equivalent

• More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role

• Success driving complex issues through analysis and resolution

• Large program experience leading end-to-end architecture and design

• Cloud application technology experience

• Experience helping customers deploy and see the value of the products they have purchased.

• Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers

Preferred Technical and Professional Expertise
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